Civil Rights Call for UK Asterisk Users
Added: (Tue Sep 20 2005)
Pressbox (Press Release) -
LONDON, UK (19-Sep-2005) - Alabama may be the home of the US Civil Rights movement, but UK businesses considering the Asterisk open-source PBX system find their customers a little put off at being greeted in a Dixie accent; TeleVoices, a specialist service providing professional actors for telephone voice work, has the answer.
With over 2000 professional actors to choose from, TeleVoices can provide just the voice - or voices - to match any customer's telephone system needs. Accent, age, dialect, gender and language are all considered to find the perfect voice to make callers feel at ease.
"Picking the right voice for telephone recordings is something many companies ignore," said TeleVoice's Silas Denyer, "but it can make a big difference to how a company is perceived. Asterisk is allowing forward-thinking businesses to build & deploy advanced voicemail & information systems quickly and cost-effectively. But if you're making speech a primary customer interface then getting the right voices ought to be at the top of your list."
Silas continued "this is not just a matter of marketing - there are now serious issues of inclusiveness and discrimination to consider. If some of your callers are elderly then rapid speech, poor diction or a bad choice of vocal tone can make it much harder to understand. In the end your customers may just go elsewhere."
Unlike traditional voiceover agencies, TeleVoices concentrates solely on the telecommunications arena. Offering guidance and advice, backed by experience in both marketing and technology, TeleVoices can advise businesses of all sizes on the right range and choice of voice for PBX, IVR and information services. Using only professional actors allows TeleVoices to ensure high-quality results whilst minimising recording errors - and hence costs.
TeleVoices can supply actors fluent in most regional accents, non-English languages, ages, genders or ethnic backgrounds. Although primarily providing the voice behind successful systems and services, TeleVoices have partnerships with producers, translators, script writers - and even telecoms technologists.
Silas Denyer again: "Asterisk is generating so much interest at the moment, we've teamed up with a specialist tech consultancy to allow us to configure or even build and install systems for our customers."
TeleVoices is a part of Turns | Powered by Performers, a unique business which helps businesses of all sizes harness the skills of professional actors and performers in flexible and rewarding ways. In addition to vocal work, Turns is active in temporary staffing, recruitment, market research, promotions and even guerilla massage. Turns reinvests a proportion of revenues in supporting new theatre and film projects.
TeleVoices: http://www.televoices.co.uk | info@televoices.co.uk
Media: http://press.turns.net | press@turns.net | Melanie on 020 7929 4482
Turns: www.turns.net