M-Tech Announces Product Validation with BMC Software

Added: (Mon Mar 27 2006)

Pressbox (Press Release) - Integration between the M-Tech Identity Management Suite and BMC Help Desk Solutions is a Winning Combination


Calgary, AB March 28, 2006 M-Tech Information Technology, Inc., a leading provider of identity management solutions, today announced completion of product validation with BMC. M-Tech’s identity management products integrate with BMC’s products, including BMC Magic Service Desk and BMC Remedy Action Request System. These integrations were tested and validated by Quality Partners, an independent third-party.


The integration automatically creates, updates and closes help desk trouble tickets to reflect password management and identity management events. The integration also includes functionality of M-Tech Identity Management Suite to create, modify and remove login Ids on the AR System and Magic Service Desk. Finally, security request forms developed natively in the AR System and Magic Service Desk can be connected to the M-Tech Identity Management Suite, to automatically provision, modify or deactivate user objects on any system on the network.

Examples of customers using the integrated solutions include: Rogers Shared Services, Consolidated Communication, Microcell, and St. Johns Health. A summary of the available integrations can be accessed at:

http://www.bmc.com/BMC/Partners/CDA/hou_Partner_Listing_For_Partner_Type/0,3318,5377102_5379154,00.html

“Working with the BMC Technology Alliance Program is important for joint clients as integration between M-Tech's solutions and BMC Remedy AR System and Magic Service Desk automatically updates existing call records when P-Synch or ID-Synch are used by a help desk operator to automatically create call records from self-service events,” says Jamey Miles, M-Tech VP of Business Development. “Providing this integration not only saves clients time and money, but ensures accurate help desk reporting,” adds Miles.



About M-Tech Information Technology, Inc.
M-Tech is a leading provider of identity management solutions for the enterprise. The M-Tech Identity Management Suite combines ID-Synch® for user provisioning,
P-Synch® for password management, ID-Certify® to provide regulatory compliance, ID-Access® for self-service resource access, ID-Telephony® for telephone password
reset and ID-Discover® for account cleansing and reconciliation. Combined, these products offer a comprehensive integrated identity management solution for mid-sized
organizations to global enterprises. M-Tech is the only identity management software vendor to consistently prove an ROI in three to six months.

For more information on M-Tech and its products, please visit mtechIT.com or call 403.233.0740.

M-Tech Contact
Lynsey Price
403.233.0740 ext 285
Lynsey_Price@mtechIT.com

Media Contact
Christian Darbyshire
403.245.8550
tinepublic@shaw.ca

2005 M-Tech Information Technology, Inc. All rights reserved. M-Tech, M-Tech IDM Suite, M-Tech Identity Management Suite, P-Synch, ID-Synch, ID-Access, ID-Discover,
ID-Telephony, ID-Certify and AdMax, are trademarks or registered trademarks of M-Tech Information Technology, Inc. in the United States, Canada, and all other
countries. All other marks, symbols and trademarks are the property of their respective owners.

RSA, RSA Security, RSA Secured, SecurID and ClearTrust, are registered trademarks or trademarks of RSA Security Inc. in the U.S. and/or other countries. Microsoft and
Windows are registered trademarks or trademarks of Microsoft Corporation in the U.S. and/or other countries.