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EdgeMatrix multichannel technologies deployed as Bank of America (Asia) launches Hong Kong’s f

Added: (Thu Jun 07 2001)

Pressbox (Press Release) - Bank of America (Asia) today launched Hong Kong’s first WAP (Wireless Application Protocol) wireless banking service with the support of Xgate, an advanced multichannel communications server created by EdgeMatrix, the software company specializing in multichannel communications and commerce technologies.

This service provides a robust and highly secure operating environment to Bank of America's (Asia) customers, and is the first WAP mobile banking project that has been officially approved and accredited.

The system employs the Xgate product from EdgeMatrix, and resides on the Sun Solaris platform. Xgate is one of EdgeMatrix’s multichannel products and it supports 128-bit encryption and WTLS (Wireless Transport Layer Security) technology to facilitate security for all mobile banking customers.

Described as an advanced multichannel communications server, Xgate enables mobile services to be accessed by terminal devices such as mobile phones, two-way pagers and PDAs via various digital channels. These channels include WAP (Wireless Application Protocol), the World Wide Web, SMS (Short Message Service), STK (SIM Toolkit) and Instant Messaging protocols. Xgate is also GPRS (General Packet Radio Service) ready.

Xgate has already been used in a number of other first-mover projects around the world. Xgate was employed in the first WAP stock trading network in China last August involving over a hundred PRC securities trading houses; and in the first SMS marketing campaign created in Australia for the Australian Tennis Open 2001 and the Heineken Classics Golf Tournament, both held earlier this year.

Mr. Samuel Tsien, President and CEO of Bank of America (Asia) said: “We are thrilled to be the first bank in Hong Kong to roll out a mobile banking service. In establishing our wireless banking system, we have chosen to work with EdgeMatrix, which has a proven track record in providing a robust top security environment for m-commerce via their multichannel communication technologies. By building our own system on top of Xgate, we can deliver our wireless banking services that are independent of bearer and back-end systems, and thus ensure full end-to-end service security to avoid any possible leak of confidential information during data transmission via a third-party system.”

By accessing their cellphones or PDAs, customers will be able to enjoy a full range of banking services comprising balance enquiry for savings, checking and multi-currency accounts; portfolio enquiry for securities and mutual fund accounts; past transactions inquiry; funds transfer to own or third-party accounts within the Bank; buying or selling of foreign currencies; bills payment; and shares trading.

General Manager of EdgeMatrix Hong Kong, Mr. Jon Lee, said: “It was was exciting to work with Bank of America (Asia), and to help them develop and introduce a first in Hong Kong. Now, their customers can have the benefit of convenience, managing their finances without the limits of time or location. EdgeMatrix believes that multichannel commerce is the future for businesses, and our advanced technologies and products are geared towards this vision.”

Bank of America (Asia) has also chosen another of EdgeMatrix’s products, WAPman – one of the world’s most popular mobile microbrowsers - to immediately and instantly empower customers to utilize their mobile banking service. For customers using PalmOS-based PDAs to access their accounts, they can now visit the bank’s website and download a copy of WAPman which has been customized for Bank of America’s requirements. WAPman features support for color images, location-based and multilingual capabilities, and is 128-bit secured by Wireless Transport Layer Security, providing a safe environment through encryption and authentication for mobile transactions.

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