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IRWIN MITCHELL LAWYERS DICTATE OVER ONE MILLION JOBS WITH WINSCRIBE SYSTEM
Added: (Mon Oct 10 2005)
London, 10 October 2005 – One of the UK’s largest users of WinScribe digital dictation, top 10 law firm Irwin Mitchell, has announced that its fee earners have dictated over 1 million jobs using the system.
Commenting on the SRC WinScribe solution’s role in the firm’s day-to-day operations, Richard Hodkinson, Irwin Mitchell director of operations said, “With over 1000 hours of dictation being created by our fee earners each month, it’s crucial that our digital dictation system can provide uninterrupted, robust performance day-in and day-out, and that’s just what the WinScribe system has delivered from day one.”
“In a firm of our size, to complete over 1 million jobs in less than 3 years with no significant issues is extremely impressive and is a reflection of the quality of WinScribe’s technology.”
In recognition of creating the 1-millionth dictation, Sheffield-based fee earner Louise Morgan who dictated the job using the WinScribe system was presented with a box of champagne by SRC major accounts director Ian Kirton at the firm’s Sheffield head office. Janine Gates, the secretary who typed Ms. Morgan’s work was also presented with champagne.
Ms. Gates said the WinScribe system has had a massive impact on her performance and that of her colleagues, “The days of being snowed under with work and having tapes go missing are thankfully a distant memory. Our workload is now much more evenly balanced and if we’re experiencing a particularly busy period our colleagues in London can easily pick up the work; it’s all very simple and straightforward.”
Chris Hart, SRC CEO, said, “Dictation is a mission critical activity for law firms, so it’s essential that a digital dictation system is robust enough to provide uninterrupted service no matter how much work is being created. WinScribe has again proven itself to be not only hugely scaleable but also to deliver a totally reliable and easy-to-use service to fee earners and secretaries.”
The SRC WinScribe solution has also been rolled out by numerous other top 100 and regional law firms, including Beachcroft Wansbroughs, CMS Cameron McKenna, Dickinson Dees, Walker Morris, Hill Dickinson, Morgan Cole, Pannone & Partners, Hugh James, Donns, Branton Bridge, Gorvins, Paris Smith & Randall, Ricksons and Ward Hadaway. SRC is WinScribe’s exclusive UK Platinum Partner and WinScribe is a member of the Legal Software Suppliers Association (LSSA).
ENDS
About Irwin Mitchell
Irwin Mitchell was established over 80 years ago and now ranks among the top 20 law firms in England and Wales. The last 15 years has seen significant growth as the firm has adapted to its clients needs and today the firm has offices in Birmingham, Leeds, Sheffield and London. We employ in excess of 1500 staff with over 700 fee earners, 82 partners and one consultant covering the full range of legal services.
Irwin Mitchell was one of the first legal firms to be awarded the ISO 9001 Quality Assurance Standard. This provides an auditable benchmark by which procedures, communications and responsiveness are measured and is evidence of our commitment to providing a quality service. The firm has also made the preliminary declaration leading to becoming an Investor in People.
Irwin Mitchell has recently won two awards in The Lawyer Annual Awards, the only firm in the country to do so. The Client Care Award was made to the firm in recognition of its strong firm-wide focus in putting the client first. The Litigation Team of the Year Award was awarded to us for our creation of defined team structures, which deliver services to clients beyond the scope of litigation itself
About SRC
As the UK’s longest established provider of professional speech technology solutions, SRC has more experience than any other digital dictation or speech recognition vendor. SRC’s mission is to ensure its customers achieve cost savings and productivity improvements through the delivery, implementation and support of leading speech technologies.
The company provides consultancy services for speech-based technologies together with delivery, implementation and support services. SRC’s teams combine years of industry experience with the ability and commitment to deliver solutions that exceed customers’ objectives. SRC only partners with best-of-breed, global technology providers, including WinScribe, Olympus, Philips, ScanSoft and IBM. The company is the UK’s exclusive WinScribe Platinum Partner and in 2004 won the ScanSoft Outstanding Achievement award for speech recognition solutions.
SRC is privately owned and backed leading financial institution, Cazenove & Co.