UXtechnology extends online user experience monitoring
Added: (Thu Jul 26 2007)
Pressbox (Press Release) -
UXtechnology extends online user experience monitoring
New release UXinsight based on increased demand for validated user experience information
Amsterdam, July 26, 2007 - UXtechnology, leader in user experience management solutions, today announced the release of the new version of its enterprise tool UXinsight.
UXinsight provides leading organizations with a 360 degree overview of how their customers experience the use of their online applications and what they found to be obstacles to fulfil their conversion path. This information enables e-business leaders and IT professionals to increase online revenues and customer satisfaction.
UXinsight release 4.2 includes:
• A fully refreshed user interface
• URL failures next to page failures:
• Further improved replay functionality: capture the screens of those online customers who had a poor experience or even quit
Jurgen de Leijer, VP Business development UXtechnology, “UXinsight is used by companies with business-critical web applications, in all kind of industries such as insurance, travel, finance and retail. The market is growing quickly. Forrester Research even estimates a market potential of 12.000 installations worldwide and concludes that 2007 is the year this market will take off (The Forrester Wave: Appliance Based End User Experience Monitoring, Q2 2007). Our UXinsight R&D team is constantly working on new functionalities allowing our customers to increase application performance, conversion rates and relieve pressure on their support desks.
About UXtechnology
UXtechnology is part of the Moniforce Group. Moniforce is the leading European provider of IT solutions designed to turn online data into business metrics, enabling customers to determine the success of their mission-critical web applications and online initiatives. Forrester Research recently called Moniforce a leader in the end user experience monitoring market and stated: “Moniforce offers a world-class suite of Web application management solutions. Her affiliate UXtechnology markets a repackaged version of its appliance product as UXinsight. Moniforce’s appliance based end user experience monitoring solutions form a key element in managing service levels and supporting mission-critical Web applications.”
The solutions are implemented in numerous leading European enterprises and public organizations as KLM, ING, ADP, HRS, T-Mobile and World Directories/Golden Pages. For more information visit www.uxtechnology.com
Press contacts:
For more information, please contact
UXtechnology José Geurten, Marketing Communication Manager
Phone: + 31 36 52 75 730
E-mail: jose@uxtechnology.com