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Online Agony Aunt says there are 20 million people with Internet Problems.
Added: (Fri Oct 26 2001)
Online Agony Aunt says there are 20 million people with Internet Problems.
There many be 500 million internet users, or so. But there really isn't a central resource that ordinary people can use without being bombarded by technospeak or sold something they do not want.
For the last 18 months AgonyInternet has worked tirelessly on creating a service where anyone can send in their internet problems. And get a reply, that is written in a language we can all understand, in under 2 hours.
Like cars and TV. People just want to switch on and use the internet. It is supposed to be getting easier but many of the enquiries reveal the frustration users have in using the web. Now they are bombarded with broadband, wireless, XP, upgrades and need somewhere to ask a question without being made to feel stupid or awkward.
AgonyInternet, (www.agonyinternet.com) is a haven where anyone who is unsure about any aspect of the internet and other items of life can ask their question and get a no-nonsense reply everyone can understand.
"Over the last few years I have been asked so many 'simple' questions about Browsers, ISP's and Connections." Says Stuart Wilson, MD of Confernet Limited, who owns agonyinternet.com. " The web world needed a dedicated internet 'agony aunt', where you can ask what you want. We recently reviewed the questions sent in over the last 18 months and were surprised to see men had more internet problems than women at the rate of 80:20% "
Agony Internet has been redesigned as a simple site where the user to easily browse and send a question. Agony Internet replies can be online in under 2 hours. And the original free section offers a digest of answers to problems that can assist everyone.
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Notes
AgonyInternet was launched in June 2000 and has helped people from over 25 countries.In keeping with the site neutrality it does not allow advertising on the site and is funded by the nominal charge for each question answered in under 2 hours.
Confernet was started in 1997 and provides original web and mobile solutions to clients.
Contacts
Agony Internet
Web: http://www.agonyinternet.com
E-Mail press@agonyinternet.com
Stuart Wilson
Managing Director
Confernet Limited
141 Sussex Road
Petersfield
Hampshire
GU31 5RA
UK
Telephone 01730 269985
Web: http://www.confernet.co.uk
E-Mail: wilsons@confernet.co.uk