Test9 announces e-Government testing services
Added: (Thu May 02 2002)
Pressbox (Press Release) -
April 2002 - Test9 announces e-Government testing services.
Test9 Ltd, offers services for those tasked with developing e-Government websites and systems.
From national projects for the Health Service or police sector to smaller, local website development for Primary Care Groups, Test9 provides a comprehensive testing service to ensure the online experience for users is a positive and enjoyable one.
By offering similar services to those already supplied to the private sector, Test9 can help to ensure that e-government services and systems are user friendly enough to be accessed correctly by all, but this accessibility does not undermine function.
"The public sector in the form of e-Government is charged with making services accessible. Poor usability, under researched needs and rushed projects will certainly allow loopholes in usability and that means loopholes in accessibility. E-Government faces deadlines of having services online by 2005, tight timescales could mean corners are cut.
If usability and traditional testing is overlooked in this arena it will be UK citizens who will suffer the consequences." said Dan Williams, Managing Director of Test9 Ltd, an IT testing company based near Wantage in South Oxfordshire.
Marketing Director at Test9, Lynn Williams, comments - "Usability testing is an area often overlooked. Many novice web users simply find the processes confusing. This is in part due to the differences from site to site - there is no common code of design. Where this allows a necessary diversity, in turn a common code of usability can fall by the wayside."
This difficulty, combined with incompatibility and functionality issues that designers may not be aware of at time of publication compounds the problem, often resulting in dissatisfied users.
We tailor prepare our testing methodologies per project. In the case of usability testing where the rule is 'simplicity', we still believe that 'To achieve the best results in usability testing, the formulation of the correct methodology is paramount.' To achieve e-quality in e-government Test9 offers user group and user interface testing, combined with functionality and compatibility testing.
User interface testing (together with with functionality and compatibility testing) is accurate. Real users are challenged with completing specific tasks, with actions, comments and results are monitored, the results show how real people use real websites.
Test9 Ltd.
http://www.test9.com
+44(0)1235751009
team@test9.com