Bridgeall Libraries announces Askews’ support for smartsm
Added: (Tue Nov 03 2009)
Pressbox (Press Release) -
FOR IMMEDIATE RELEASE:
Bridgeall Libraries announces Askews’ support for smartsm.
Glasgow 28 Oct 2009
Bridgeall Libraries Ltd is pleased to announce Askews Library Services’ support for smartsm, the stock performance improvement solution for public libraries.
smartsm, based on the proven Evidence Based Stock Management (EBSM)
methodology, enables public library services to get best value from their book fund by using evidence to create detailed purchase specifications, ensuring supply meets customer demand. Subsequent analysis of the performance of supplied material, in conjunction with smartsm’s independent target based framework, helps drive continuous stock performance improvement within a public library service.
According to David Kerr, Director for Bridgeall Libraries, “We have always believed that independent assessment of book supply performance is the only way forward for the library sector. smartsm essentially operates as an “independent broker”, enabling a level playing field in performance measurement to be established. Many of our customers work with a range of book suppliers, and smartsm’s tools enable them to compare each supplier’s performance on a like-for-like, completely impartial basis.
A further key benefit of the independence of the smartsm solution is that performance monitoring continues seamlessly even when a library service switches a contract to a new supplier”
Tim Cotterall, Commercial Director for Askews Library Services, commented “We welcome the independent assessment that smartsm provides, giving us and our customers an invaluable insight into the performance of the stock that we supply.”
smartsm can deliver significant benefits to public libraries. These include savings in time, elimination of waste as well as an increase in stock turn and ultimately customer satisfaction.
On average, smartsm customers can
· free up around 3 person years in resources per annum
· eliminate over £200Kpa wasted spend plus
· improve their stock turn figures by 23%,
With nearly 40 public library services subscribing to smartsm, the application is proving popular in these straitened times.
ENDS.