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Conflict Resolution Made Easy - Fix Disagreements Before They Become Battles
Added: (Mon Dec 03 2007)
Conflict Resolution Made Easy - Fix Disagreements Before They Become Battles
"The vast majority - 99.999 percent or of interpersonal conflicts that occur in the workplace -- will be dealt with in the workplace, for better or worse. On Thursday, December 13, at 2 p.m. Eastern Time during our no-charge Strategic Conversations call, find out how to resolve these conflicts before they turn into full-blown battles.
"The vast majority - 99.999 percent or more of interpersonal conflicts that occur in the workplace -- will be dealt with in the workplace, for better or worse. They're not going to be referred to a mediation expert and they don't need to be," explains Daniel Dana, Ph.D., mediation consultant and principal of the Mediation Training Institute. "These conflicts can also be carried to the dinner table when they involve family members in a family or privately-owned business, unfortunately affecting every aspect of peoples' lives."
On Thursday, December 13, at 2 p.m. Eastern Time during our Strategic ConversationsĒ call, find out how to resolve these conflicts before they turn into full-blown battles. You can also listen to the conversation later since it will be archived. There is no cost and no preregistration requirement for the call.
"Every conflict that becomes a serious complaint or even a grievance has a history," according to Dana. "That history, at one point, perhaps close to the inception of the problem, includes a misunderstanding, miscommunication or argument."
Using conflict resolution techniques that Dana has created and tweaked over the past 25 years or so, you can learn how to defuse major problems before they build to a point of no return and become angry, heated exchanges. Our telephone call with Dana will help you understand the principles and steps in do-it-yourself conflict resolution and learn how to apply them.
Dana enjoys an international reputation as one of the most influential innovators and practitioners of consensus-building communication methods for organizations. Dana held faculty appointments at the University of Hartford Graduate School of Business where he was professor of organizational behavior, the Syracuse University's Summer Institute on Conflict Resolution (Maxwell School) and several other institutions. He is often an invited lecturer to conferences and college campuses. He is author of Managing Differences and Conflict Resolution: Mediation Tools for Everyday Worklife.
Don't miss the opportunity to learn how to resolve conflicts through a series of simple steps that will help participants feel positive about the outcome. Join our Strategic Conversations interview with Dan Dana on Thursday, December 13 and listen to his valuable and practical tips that you can immediately implement in both your business and home life. If you'd like more information about this event, visit Strategic Conversations Interview with Dan Dana, http://www.ibizresources.com/audio-interviews/Dan-Dana.html. There is no preregistration requirement or charge.
In addition, you can participate in the event. Any time prior to the call, you may send, anonymously of course, questions or topic areas unique to your needs that you would like Dana to cover during his live interview with Wayne Messick, editor-in-chief of www.iBizResources, an experienced interviewer of business owners and the professional solution providers who serve them. You may also submit questions during the event, interacting with our interviewer and guest speaker.
This event may be listened to via the telephone or over the Internet. The details are available at the link above. And if you somehow miss the event, don't worry. Just bookmark the web page and return to it at your convenience after the event to listen to the replay.
Dan Dana's discussion is part of a monthly series of insightful interviews sponsored by Strategic Conversations co-creator, Henry Barbey. To find out more about Strategic Conversations, visit http://www.StrategicConversations.biz where you can sign up to be notified in advance of future expert interviews.
To find out more about how business to business peer groups comprised of your colleagues can help you address your business concerns and challenges, review "Your Business Colleagues and Peers: A Fountain of Wisdom, Solutions and Advice" at http://www.ibizresources.com/peer21/peer_group_report.html.
To learn more about creating your own peer group, visit this resource, "Realize Your Personal and Business Potential: The 21st Century Peer Group Process" at http://www.twentyfirstcenturypeergroups.com.
www.iBizResources.com provides business owners access to informational business articles and other resources. Receive invitations to interviews with business owners detailing their 21st. Century leadership strategies at www.iBizResources.com/announcements.html and links to additional business resources at www.ibizresources.com/business.html
Charles Wallace, Executive Director
http://www.iBizResources.com
cwallace@ibizresources.com
Phone: 212-501-4912
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