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CiC MBO HERALDS NEW ERA FOR EAP INDUSTRY’S BESPOKE EXPERT
Added: (Fri Jul 07 2006)
CiC (www.cic-eap.co.uk), one of the UK’s leading Employee Assistance Programme (EAP) providers, today announced that Kate Nowlan, CiC’s Chief Executive, and Libby Payne, the company’s Clinical Director, have amicably agreed a management buy-out of the company from its parent, wpf. The decision has the blessing of the wpf board and CiC will continue to have links with the charity going forward.
Kate Nowlan and Libby Payne will be joined by two new directors to form a new four-strong board for CiC. Nick Parkinson and Dr. Ralph Holtom join as Directors. Nowlan becomes the principal shareholder.
Kate Nowlan says:
“CiC has continued to attract high profile accounts since it was formed in 1988, and is seen in the marketplace as a quality provider with the highest standards. Thanks to the loyalty and commitment of our staff and customers alike, we have repeatedly improved our market position over the last 18 years, and customer satisfaction is at an all time high.”
CiC’s new independent status will allow it to further improve its bespoke services for clients across the various niche areas it operates in, including specialist trauma support.
“The directors of both CiC and wpf recognise that there is an opportunity for the company to unleash the potential of our talented staff by moving ahead independently. The newly formed CiC board has a vision of providing psychological and practical support to employees in the workplace, and we believe our personal, ethical and professional approach will see the company blossom into an exciting new chapter.”
Kate Nowlan, Chief Executive, CiC
CiC was founded in 1988 and works with leading companies both in the UK and overseas to optimise staff support, training and performance. CiC’s critical incident and trauma teams have provided support both on a national and international scale in situations including the 7/7 bombings and the Paddington Rail Crash. CiC was the first Employee Assistance Programme provider to be audited against the professional standards of the Employee Assistance Programmes Association (EAPA). CiC currently offers programmes to over 250,000 individuals throughout the public, private and voluntary sectors, with a range of services including employee assistance, change consulting, crisis management and critical incident support.*
CiC will continue to be known as CiC, although the company name will change from wpf Counselling Limited to CiC Horizons Limited.
Notes to Editor
* CiC Core Services:
CiC provide telephone support, management support, face to face counselling, traumatic incident counselling, specialist support services, training and executive coaching and management information. The group specialises in the following services:
• Crisis Management – CiC offer a complete Crisis Management and Critical Incident Cover package available 24/7 nationally and internationally. CiC’s Critical Incident Support staff and specialist trauma team are highly trained and have experience of providing support both to groups and on a one-to-one support basis across a range of situations, including the London 7/7 bombings, the ’04 Madrid train bombings, the Paddington rail crash, armed bank raids, bomb threats/evacuations and sudden deaths in the workplace.
Business Continuity & Critical Incident Support has to be a fundamental part of strategic planning for any forward thinking company nowadays. CiC also address Risk Management in the fields of Business Continuity, Company Risk Reviews, Security and International Travel Advice, and Critical Incident Cover.
• EAP – The Employee Assistance Programme is CiC’s most highly demanded service. It focuses on organisational performance and enhanced productivity. Employees benefit from a 24 hour confidential helpline, available 365 days of the year, that offers support for every area of both their personal and professional life.
Management support and face to face counselling are provided as well as specialist support services such as Financial, Legal and child / family care, retirement, and redundancy issues.
• Learning & Development – CiC’s comprehensive training programmes add value to businesses across the spectrum. The specialised training department has diverse front line industry knowledge and experience which allows them to provide considerable depth of advice and training to fit the commercial requirements of any business. CiC use a range of specifically developed learning tools to train people in wide variety of business & management skills. Courses include: General Skills, Business Development, Leadership Skills, Business Continuity, HR Services and Coaching.
Board Members:
Kate Nowlan, Chief Executive Officer, has worked as a corporate psychologist and psychotherapist for the past twenty years and has in-depth experience of working with senior executives from major banking and multinational companies as well as the public sector. She is on the Advisory Board of Darteurope (part of Dart US, founded to address issues around trauma for journalists worldwide) and has a particular interest in supporting those who have been exposed to cumulative traumatic experiences in the course of their working lives. She has delivered workshops and seminars to a diverse range of organisations including Amnesty International, Metropolitan Police, leading international law firms and the construction industry, on working with trauma, and advising on preparing staff for overseas assignments. Kate has worked in Africa, Ireland and the Middle East.
Libby Payne, Clinical Director, has twenty years counselling experience in the voluntary, corporate and private sectors. She has extensive experience in the design and implementation of group and individual counselling services in corporate settings. Libby combines her background in commerce with her counselling training to provide a breadth of expertise as a business consultant, specialising in crisis management and personnel problems in organisations. She has led the recovery work for many of the major critical incidents in the UK, as well as numerous international incidents. Libby has trained in all major theoretical models in this field including psychodynamic, short-term counselling, gestalt and group analysis. Libby has written clinical guidelines for the British Association for Counselling and Psychotherapy.
Nick Parkinson, Director, initially trained as an auditor in High Wycombe, his hometown. He spent 17 years with the TI Group in various positions. He was first appointed as a Finance Director in 1979. After five years with the Electrolux Group, Nick joined Biss Lancaster, one of the top ten PR Agencies in the UK, where he stayed for 15 years before joining the board of Directors at CiC. Throughout his career, Nick has played a leading role in teams that have bought, sold and merged companies. Nick is also an ordained priest in the Church of England.
Dr. Ralph Holtom, Business Director, is qualified both as a physicist and a psychotherapist. Ralph is a proven business leader having grown his space imaging company from start up to one boasting world leader status with a Ł30 million turnover. Ralph will use his experience in both general management and business management to work with the sales team to help find ways to grow CiC and develop new areas of focus. His interest in organisations and structures will help CiC to improve its internal organisation and business systems.