Introducing VoiceAI: The most accurate AI transcription for Indian and Arabic dialects
Added: (Sat Sep 23 2023)
Pressbox (Press Release) -
NeuralSpace releases VoiceAI [9 October, 2023]: Automate call transcription and speech analytics with VoiceAI. Tailored for Arabic, Indian and mixed dialects, VoiceAI achieves human-level transcription accuracy. Through API integration with any application, call centers and CX solutions can now deliver and analyze customer interactions at scale across the Middle East and Asia.
AI models typically face challenges transcribing languages like Arabic, due to the rich vocabulary and multiple dialects. However, NeuralSpace’s VoiceAI utilizes proprietary speech-to-text technology that’s trained on 40,000 hours of audio data - the largest dataset of its kind. Achieving an impressive 91% average accuracy, this marks a significant milestone in Arabic language AI technology.
“With 1.5 billion Arabic and Indian speakers worldwide, the demand for AI technologies tailored to these languages is clear. The Middle East and Asia, despite technological advances, remain underserved in speech-to-text solutions. VoiceAI meets this need, providing highly accurate transcription services. Beyond enabling market growth for businesses, we aim to enhance business-customer interactions, underscoring our commitment to making the benefits of AI innovation available to all." — Felix Laumann, CEO of NeuralSpace.
About VoiceAI
The VoiceAI platform enables companies to transcribe, translate and analyze any audio data. With dual transcription capabilities, users can upload audio files or opt for real-time transcription, capturing live speech with instant results.
Top features:
- Achieve the most accurate average transcription rate of up to 91% for Arabic, Indian and mixed languages.
- Generate advanced call analytics for customer insights at scale.
- Guarantee the highest standard of data security with NeuralSpace’s ISO 27001 certification, GDPR compliance and on-premise deployment capabilities.
- Enterprise customers can customize their model for their required use case.
- Users can customize their transcription with machine translation in over 100 languages.
Highlighted analytics:
- Speaker diarization
- Entity recognition
- Summarization
- Word-level timestamps
- Sentiment analysis
All features of VoiceAI are available in the no-code web platform, through REST APIs and a Python SDK. Compatible with any system, VoiceAI can be integrated to applications with time-bound or evergreen API keys or through the Python SDK with just three lines of code.
VoiceAI is now live at www.voice.neuralspace.ai. New customers receive 8 hours of free transcription credits when they sign up - no card details required.
About NeuralSpace
At NeuralSpace, we provide accessible, secure, and accurate enterprise AI solutions in 100+ languages and dialects. Backed by global investors and a team of passionate individuals, we’re on a mission to unlock the social and economic potential of language AI for more than 6 billion people worldwide.
Visit www.neuralspace.ai to learn more.
Sign up at www.voice.neuralspace.ai.