Elision Announced to Offer Tailored Call Center Solution for Philippines Call Centers
Added: (Thu May 23 2019)
Pressbox (Press Release) -
Elision Technolab LLP is a leading VoIP company. The company is renowned for its advanced call center solution, popularly known as, Dialshree, which is available for global call centers and enterprises. Recently, the spokesperson of the company announced that they have a call center solution Philippines.
The announced call center solution Philippines is developed after making a thorough research on the call center market in the Philippines. The company has added all features in their call center solution Philippines to provide a complete call center solution to run any type of call center campaign in the Philippines call centers.
“Our director and co-founder, Mr. Mehul Shah, had visited the Philippines to participate in the tradeshow. During his visit, he met our existing customer, some prospects and call center owners and tried to understand the market. We also hired an employee in the Philippines who works full time there. We ran a survey to understand what an ideal call center solution looks like for the call centers in the Philippines. Based on the collected information, we developed this call center software Philippines, which is tailored for the call centers and businesses in the Philippines”, shared spokesperson of the Elision Technolab LLP.
The developed call center solution is segmented in different packages based on the feature offering. The spokesperson of the company shared, “This arrangement of packages is made to meet needs of all sized call centers in the Philippines. It means the small call centers with limited budget can start with the basic yet important features in the call center software and later they can scale up for the advanced call center solution. We also have some add-ons which are not available in the default call center software. One can buy one or more call center add-on based on their need. This arrangement is made to make sure the customers can get what they really need and receive the best returns.
As per the shared details, this call center solution Philippines is highly customizable and scalable. The company provides required modifications and customizations in this call center software. Also, the businesses and call centers can integrate this call center software with any type of other software or API. For example, the company has benefited many of the call centers with its call center CRM integration services which help call centers to leverage a lot of benefits. This integration is also available in the call center software Philippines.
This call center software can be converted into an omnichannel contact center solution. The company provides integration of other modes of communication, namely, email, SMS, Fax, chat and video.
About Elision Technolab LLP
It is a VoIP company based in Ahmedabad, Gujarat, India. The company also has its branches in Mumbai and Delhi cities in India as well as in Mexico and the USA. The company provides unified communication solutions and the contact center software is one of the offerings of the company. For more details, please visit https://www.elisiontec.com/contact-center-solution