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Contaminated ice problem surfaces again

Added: (Tue Nov 27 2018)

Pressbox (Press Release) - Bacteria levels “too high to count” in UK pub chains

The discovery of extremely contaminated ice in five of the UK’s leading pub chains by the BBC’s Watchdog programme once again highlights the vital importance of regular cleaning and maintenance for ice makers, says David Rees, marketing manager of HTG Trading, owners of Hubbard Systems which distributes Scotsman Ice machines in the UK.

The show took samples of ice and water from ten branches each of the five chains, with tests revealing faecal bacteria at levels “too high to count” in all of them.

“Stories like this happen far too often,” explains David. “Despite dangerous bacteria being regularly discovered in ice, operators seem to be continuing to let cleaning schedules slide. But ice is a foodstuff, and should be treated as such.”

There are numerous factors that could result in ice being contaminated. One of the easier things to overlook is mishandling by front of house staff. While chefs and food handlers are usually aware of the importance of cleaning their hands before touching food, basic hygiene training is sometimes overlooked for front of house staff, or forgotten about in the daily bustle of work.

Ice should never be handled with bare hands. Only tools like tongs or scoops should be used, and those tools should be cleaned and sanitised at least once a day to stop contamination from getting out of hand. While human contact is the largest vector for bacterial transmission, it can also fall on it directly from the air. Ice containers should have lids in order to minimise those risks.

The importance of keeping your ice machine clean, too, cannot be overestimated. Putting in place a regular cleaning and maintenance schedule should protect against contamination, and done correctly will not add much onto your staff’s existing workload.

This schedule needs to be broken down into three different stages: Daily tasks, monthly tasks and those that need doing every six months.

The daily cleaning tasks include sanitising any scoops or tools used for removing ice from the bin. These tools should not be stored in the bin. Next, wiping the external surfaces of the ice bin with food-safe sanitiser, with particular attention paid to the areas touched in the process of opening the bin. Finally, a visual inspection to ensure no contaminants have entered the storage bin. If there is anything present, the ice needs to be discarded and the bin fully cleaned.

The monthly tasks include a full and deep clean of the machine according to manufacturer’s instructions. This involves switching it off and emptying it completely first. Air filters should also be removed and cleaned at this time.

Every six months, replace the water filter cartridges. This will help prevent limescale from building up, guaranteeing crystal clear cubes as well as preventing bacteria from the incoming water supply.

Of course, your cleaning procedures can be comprehensive on paper, but if your staff are not trained properly and made fully aware of the risks of serving contaminated ice to customers it’s totally irrelevant. Making sure they understand the importance of keeping your ice machine clean is an important step in the process of ensuring that these kind of stories stop occurring.

Full cleaning guides can be downloaded from the Scotsman Ice website here: https://www.scotsman-ice.co.uk/downloads/
The site also has a series of videos demonstrating exactly how to clean various ice machines.

Hubbard Systems is the UK distributor for the market-leading Scotsman range of icemakers, which is available via dealers nationwide. Hubbard Systems is part of HTG Trading Ltd. For more information and details of local stockists, freephone Hubbard Systems on 0800 616559, call 01473 350045, email sales@hubbardsystems.co.uk or visit www.scotsman-ice.co.uk

Copy ends
Contaminated ice problem surfaces again – Nov-18
Press Enquiries:
Toni Turner at The Publicity Works:
01263 761000; scotsman@publicityworks.biz

David Rees, Group Marketing Manager, HTG Trading Ltd, 01473 350045

For more news about Scotsman Ice Systems and Hubbard Systems visit the press office at www.publicityworks.biz


Scotsman Ice Systems and Hubbard Systems
Scotsman is recognised as delivering the market’s most reliable, best built, quality ice machines. It offers a huge range of icemakers for the hospitality, industrial, medical, fish and retail sectors, making a comprehensive variety of ice types. They include supercube ice cubes, dice cubes, half dice cubes, superdice cubes, ice cubelets, nugget ice cubes, flake ice, superflake ice and scale ice. Whatever the application, Scotsman has a commercial ice machine to match.
Scotsman has been associated with Hubbard Systems for nearly 50 years. Hubbard Systems is known for its expertise and for the professionalism of its pre- and after-sales support. In the 2013 customer satisfaction survey, Hubbard Systems scored over 90% in all question categories, including ease of contact, enquiry handling, delivery, accuracy and technical support. Hubbard Systems is a division of HTG Trading.

Submitted by:Toni Turner
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