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BT Revolutionises Nottingham City Council Communication

Added: (Thu Dec 07 2000)

Pressbox (Press Release) - December 7, 2000

Nottingham City Council will today announce a £4.5 million deal with BT to provide an IT communications infrastructure which will revolutionise the council’s networking technology and bring local government communication firmly into the 21st century.
Citizens and council employees within Nottingham will receive an improved service from the council as a result of BT’s technology which will enable council officers in 135 different sites to communicate directly to other councils, local government and the public.
Citizens will benefit from the new infrastructure by having a more accessible authority which communicates to them in a faster and more appropriate way.
Primarily improving the Council’s public services, BT’s technology will also ensure that Nottingham City Council is able to meet Central Government’s calls for improved technology and communications. “It’s essential for this Council to be able to meet Central Government requirements as expressed in their ‘Joined up Government’ strategy, and e-commerce and e-learning policies,” said Deputy Council Leader Brian Parbutt. “Good communication is vital to efficient management and good customer service, so we are delighted to have been able to agree this contract with BT, which will help us serve our customers more efficiently.” He concluded.
The benefits BT’s network will provide include: Cost-efficiency - through merging telecommunications and IT; improved customer service – through fast and direct communication between council sites; and better internal communications - through sophisticated integrated internal systems.
Paul Thornber, Head of Enterprise Solutions at BT commented on the improvements BT’s technology will bring: “As a result of this new network, Nottingham’s public can expect improved customer service and more information and assistance on areas such as benefits and social services. We at BT are delighted to be involved in this project which will establish Nottingham City Council as leaders in information age government.”

For further information please contact:
Jane Hart or Clive Case
JBA Public Relations
57 Church Street
Epsom KT17 4PX

Tel: +44 (0)1372 734200
Fax: +44 (0)1372 734201
email: clive.case@jbapr.com

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