UK COMPANY WINS OVERSEAS BUSINESS THROUGH TRANSLATION SERVICE

Added : ( Thu Nov 27 2003 )

A Barnsley based company is winning overseas contracts by literally talking the same language as its international customers. InfoQuest Customer Relationship Management Ltd produces bespoke business-to-business customer satisfaction surveys, allowing companies to monitor their performance with clients and to improve and enhance their services.

InfoQuest's international success is the result of an ongoing partnership with the translation services offered by UK Trade & Investment, the government body dedicated to providing UK companies with global expertise on international trade and investment. The company has recently gained more direct overseas business based on their language-friendly services.

Managing director, John Coldwell, said: "I immediately turned to UK Trade & Investment to assist in compiling sample surveys in Italian, Dutch and French. Suffice it to say the relatively small outlay for the translations generated €50,000 of business from the European subsidiaries. Just knowing this excellent service is here at hand, gives my company the confidence to venture anywhere in the world and win business.

The company currently works with the three largest suppliers of mailroom equipment in the world. One of these, Paris based Ascom Hasler, has recently invited InfoQuest to give a presentation to its European subsidiaries based in Italy, Netherlands, Belgium and Ireland.

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NOTES TO EDITORS:

News release available online at http://newsroom.uktradeinvest.gov.uk

UK Trade & Investment is the government organisation that provides integrated support services for UK companies engaged in overseas trade and foreign businesses focused on the UK as an inward investment location. It brings together the work of teams in 200 British embassies and FCO posts overseas and government departments across Whitehall. In England, UK Trade & Investment services are delivered through the 45 Business Links and other partners including Regional Development Agencies and Chambers of Commerce, coordinated by nine regional International Trade Directors. The devolved administrations in Scotland, Wales and Northern Ireland have their own arrangements for local delivery of services. UK Trade & Investment's work ensures UK and overseas companies benefit from the organisation's continuing commitment to provide an integrated service, delivering business opportunities through a global network. For more information visit the web site www.uktradeinvest.gov.uk

'Your passport to export success'
UK Trade & Investment's 'Your passport to export success' is a nationally available toolkit of advice and support aimed at helping new and inexperienced exporters take their first steps into international trade.


For further information please contact Jane Sheils/ Charlotte Burnip/ Adrian Bridgwater at Prowse & Co on 01372 363 386
Or
Scott McLean at the UK Trade & Investment Press Office on 020 7215 8196/4800

Issued on behalf of UK Trade & Investment by Prowse & Co

26 November 2003 Submitted by: Caroline Wallage Add your press release for free.

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