Guided Home helps residential developers comply with the New Homes Quality Code
Added: (Thu Nov 30 2023)
Pressbox (Press Release) -
Guided Home helps residential developers achieve quicker compliance with the New Homes Quality Code, while simultaneously leading to more satisfied homebuyers.
Guided Home has created an innovative solution for new home handover compliance and aftercare. The system includes a plug-and-play resident's portal, placing the homebuyer at the centre of the handover and aftercare process. This approach has led to a significant reduction in handover costs by 82% while enhancing resident engagement.
Mike Tindall, the co-founder of Guided Home, recently stated that the company's mission to provide residents with quick access to essential information aligns perfectly with the NHQB's goal to enhance customer service and transparency. As an accredited supplier of the NHQB, Guided Home is committed to improving the quality of new homes and the customer service provided by developers.
Introducing Guided Home: Your Personal Home Assistant
Guided Home is a unique and interactive app designed for residential developers and their clients. With "Your Home in Your Pocket", it revolutionizes the experience of owning a new home. The app provides comprehensive information about the purchasing process, along with essential details about the property, fire safety, maintenance, and home user guides. With Guided Home, homeowners can confidently navigate their new home and care for it, enjoying a seamless ownership experience.
Guided Home is not only a solution that simplifies information sharing with homebuyers, but it also enables homeowners to quickly report any defects or issues to the developer. This, in turn, leads to faster resolution, reduced costs, and better customer satisfaction.
Our commitment to promoting sustainability and improving industry standards helps ensure the safety and satisfaction of homebuyers. Trust Guided Home to deliver the future of home handover experiences.
Guided Home's Innovative Solution for the Housing Industry
Guided Home understands the challenges that the housing industry faces in keeping up with an ever-changing regulatory environment, internal controls, and statutory obligations.. These challenges – especially in the current economic environment – underline the need to digitise the customer journey and in turn reduce operating costs while improving consistency, control and customer satisfaction.
Guided Home's groundbreaking solution can be deployed in a matter of hours, digitizing the homebuyer journey and reducing the time and effort spent on delivering high-quality, compliant home handover and aftercare. Developers can now complete all their home handovers in the time it would typically take to do just one handover using outdated systems and processes.
Revolutionising the Homebuying Experience with Streamlined Digital Handovers and Customer Care
With Guided Home integrated solution its now possible to streamline home handovers, aftercare and defect management processes. By incorporating a fully customizable homebuyer portal, the homebuying process is now smoother and more efficient for everyone involved. This innovation is a game-changer, as it eliminates wasted effort and improves operational excellence, leading to increased customer satisfaction and long-term loyalty.
Guided Home is dedicated to helping housebuilders improve customer service and transparency by removing data silos and simplifying processes.
About Guided Home
Guided Home is the integrated new home handover and aftercare compliance solution. Used by fast growing, customer-centric residential developers and housebuilders delivering new homes for sale, shared ownership and rent. Our platform connects housebuilders with their customers like never before with one easy to use platform for customer information sharing and record keeping that transforms new home handover, aftercare and customer experience. To efficiently provide a high quality, professional and compliant customer experience, connect your teams, data and customers with Guided Home.
Headquartered in the United Kingdom with customers around the globe. Learn more at www.GuidedHome.co